Effective Date: May 24, 2026
At Rustic Hideaway Campground, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our booking and payment services.
1. Information We Collect
When you interact with our website or book a campsite, we may collect the following types of personal information:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment information(processed securely with third party providers like Stripe)
- Reservation Detials(arrival/departure dates, campsite preferences, etc.)
- IP Address and browser/device details (May be collected by third-party plugins and services like our booking software)
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your reservations
- Send booking confirmations and updates
- Provide customer support
- Improve our services and website functionality
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Payment Processing
All payments are processed securely through our third-party payment provider (e.g., Stripe). Rustic Hideaway Campground does not store full credit card numbers or sensitive payment information.
Please refer to Stripe’s own Privacy Policy for details on how they handle your payment data.
4. Cookies and Tracking
Our website may use cookies or similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the site.
5. Information Sharing
We only share your information with third parties in the following cases:
- With service providers that help us operate our website and reservation system
- When required by law or legal processes
- To protect the rights and safety of our guests or property
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal record-keeping).
7. Your Rights
We use the information we collect to:
- Accessing the data we hold about you
- Requesting corrections or deletions
- Opting out of marketing communications
To exercise any of these rights, please contact us at rustichideaway2@gmail.com.
8. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Mailing Address
2477 Route 116
Salmon River Road, NB
E3A 1P7